FAQs

Frequently Asked Questions (FAQ)

1. What is hoof oil and what is it used for?

Hoof oil is a special care product for horse hooves. It is used to care for the hooves, protect them and maintain their elasticity. Hoof oil helps prevent cracks and dryness and contributes to the general health of the hooves.

2. How do I use hoof oil correctly?

First, clean the hooves thoroughly. Then apply a thin layer of hoof oil with a brush or cloth to the entire hoof, including the hoof wall, sole and frog. Repeat the application regularly, depending on the needs and condition of the hooves.

3. How often should I use hoof oil?

The frequency of application depends on the individual needs of your horse. As a rule, it is recommended to apply hoof oil one to three times a week. For particularly dry or damaged hooves, more frequent application may be advisable.

4. Can hoof oil be used on all horse breeds and sizes?

Yes, hoof oil can be used on all horse breeds and sizes. It is a universal care product that keeps the hooves of all horses healthy and supple.

5. Is hoof oil also necessary in winter?

Yes, hoof oil is important even in winter. Cold temperatures and dry conditions can dry out the hooves and cause them to crack. Regular use of hoof oil helps to keep the hooves healthy even in the cold season.

6. Which hoof oil is best for my horse?

Choosing the right hoof oil depends on your horse's specific needs. We offer a selection of high-quality hoof oils with different formulations. For personal advice, please contact our customer service team.

7. How long does shipping take?

The delivery time is usually 2-4 working days. In special circumstances or high order volumes, the delivery time may be slightly longer.

8. Can I track my order?

Yes, after your order has been shipped you will receive a tracking number that you can use to track the status of your delivery online.

9. What do I do if the hoof oil arrives damaged?

If your delivery arrives damaged, please contact our customer service immediately. We will arrange a replacement or refund immediately.

10. Do you also offer advice on hoof care?

Yes, our customer service team is happy to answer any questions you may have and provide advice on hoof care. Contact us by email or phone.